Location: Principality Branch, Llandaff
Hours: 35
Contract Type: Full-Time, Fixed Term Contract, Secondment
Additional Locations: Gorseinon, Ebbw Vale
Join Our Community at Principality
Our home is your home. When you join our team, we go further to welcome you warmly. We offer a friendly environment and a flexible benefits package tailored to you. We believe in flexibility, supporting your well-being, engaging with communities, and continuous improvement.
Why work with us? We have newly refurbished branches committed to serving local high-streets, are recognized as an award-winning employer, and ranked 6th for well-being. Our career platform enables you to achieve great things, backed by extensive benefits designed to prioritize our people. We maintain high colleague engagement scores over 85% and foster a caring, supportive community through various networks. Discover more at Careers (principality.co.uk).
No financial services experience? No problem! We welcome talented individuals from all backgrounds and will provide training to equip you with the necessary skills.
About the Customer Consultant Role
As a Customer Consultant, you will be the first point of contact for our customers, whether face-to-face, via phone, or online. Your role is to identify and assist with their financial needs and refer them to specialists when necessary. We are committed to developing your skills to deliver exceptional customer experiences, making customers feel welcomed and supported.
We offer opportunities for career development, growth, and progression within our organization.
Note: We reserve the right to close this vacancy early if we receive a high volume of applications.
“We are passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging.” - Daniel Priest, Inclusion Manager. Hear from our colleagues about working here at Careers (principality.co.uk).
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