We are seeking an organised, customer‑focused Customer Services & Sales Administrator to join a fast‑paced engineering and manufacturing business in Redditch. This role is ideal for someone who enjoys variety, problem‑solving and building strong customer relationships. Key Responsibilities: * Act as the main contact for customer enquiries, providing updates on orders, deliveries, stock and quotations. * Prepare accurate quotes, follow up on pricing and support the full sales process. * Maintain customer data and documentation within internal systems. * Liaise closely with internal teams, including external sales and technical departments. * Assist with sales meetings, generate visit information and support customer visits and tours. What We're Looking For: * Strong communication and organisational skills with excellent attention to detail. * Experience in manufacturing is desirable. Why Apply? * A varied role with genuine responsibility and customer ownership. * Opportunity to support a global, innovative business operating across multiple industries. * A supportive team environment with long‑term career potential. Working Hours: 8.00-4.30 Monday to Friday and 2pm finish on a Friday! If you like the sound of this amazing opportunity and would love to know more, please contact Gemma at Adecco today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website