Job Description: Customer Service Team Member at Ocado Logistics
Join Ocado Logistics and enjoy a role with many possibilities. We are committed to providing an outstanding customer experience by delivering top-quality products efficiently and on time.
Responsibilities include:
* Delivering groceries to customers' homes, whatever the weather.
* Using automated technology to pre-plan routes and load vans.
* Working flexible hours including evenings and weekends, with premiums increasing hourly earnings to £13.50.
* Paid breaks and overtime opportunities to boost earnings.
Benefits include:
* Company pension with up to 7% matched contributions after 3 months.
* Digital health and wellbeing services, including virtual GP appointments.
* Discounts on shopping, entertainment, and dining.
* Life insurance from day one.
* Voluntary benefits like dental and travel insurance.
* Opportunities for career progression within the company.
Candidate requirements:
* Full UK or EU driving license with at least 6 months' experience.
* Maximum of 6 penalty points and no recent disqualifications.
* Over 18 for alcohol deliveries.
* Good communication skills for customer interactions.
Application process:
* Complete an online application (no CV needed).
* Participate in online checks and a site tour.
* Complete necessary background checks.
* Receive an offer and start your career with Ocado Logistics.
Contract details:
* Permanent position, 40 hours/week including paid breaks.
* Work any 4 days out of 7, with shifts from early morning to late night.
* Pay structure transitioning to a lunar cycle from May 2025.
We are proud to be a Disability Confident employer, fostering an inclusive and accessible workplace for all backgrounds and abilities.
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