Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Groups overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Director of Operations to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion not only on your resume. Because mindset is what its all about. And you can grow the rest with us. That's a promise!
What We Offer Our Director of Operations
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
Special rates for our team members, and friends and families while travelling and staying in our hotels
We take our We grow talent, talent grows us culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
Contributory pension scheme and Life Assurance
Complimentary meal on duty
Uniform
Access to the Employee Assistance Programme through UNUM
Fantastic opportunities to progress
33 days holiday for full time team members
Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Director of Operations Role
Our hotel management team are industry experts and recognised leaders with the ability to prioritise a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
Our Directors of Operations enjoy the challenge of running our show. Its what makes your heart beat faster!
You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders
You will work with Heads of Department to maximise business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget
As right hand to the Hotel Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel
As Director of Operations, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Director of Operations
Flexibility and a positive, Yes I Can! Attitude
An eye for detail
Is a creative problem-solver
Passionate about creating extraordinary service
Ability to work as part of a team to ensure guest satisfaction
Strong verbal communication skills
Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Housed in an iconic 18-storey high rise, the Radisson Blu Hotel in Bristol places you at the centre of one of Englands most captivating cities, near a number of popular attractions. The hotel is within walking distance of the Hippodrome Theatre, the Cabot Circus Shopping Centre, the At-Bristol Science Centre, Brunel's SS Great Britain and the Blue Reef Aquarium. In addition, the Radisson Blu is just steps from public transport, so getting around is easy. Its not just the citys tallest hotel; it provides some of the best services and facilities youll find at any hotel in the city. In addition to a prime harbour location, the hotel offers 176 modern rooms and suites, as well as an on-site restaurant, bar and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.
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