Pay Rate: £27,499.50 plus a shift premium of £2,600 per annum
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: Sunday to Thursday - 9pm - 5.30am (can be slightly flexible on start times)
Location: Gloucester GL3 4AQ
We're looking for a Control Room Colleague to join our central control Hub.
A typical day may involve
* Collecting, cleaning, and analysing large volumes of productivity and operational data for the central Tradeteam hub using Microsoft Excel
* Building and maintaining Pivot Tables and Pivot Charts to track key performance indicators (KPIs) such as throughput, pick rates, and accuracy
* Identifying trends, patterns, and anomalies in daily and weekly performance data to support operational decision-making
* Producing detailed reports and dashboards to communicate insights clearly to stakeholders across the business
* Working closely with operational teams to investigate performance issues, using data analysis to support root cause identification and problem-solving
* Troubleshooting system and equipment queries by analysing error logs, workflow data, and operational outputs
* Supporting continuous improvement initiatives by recommending data-driven solutions to enhance efficiency and productivity
* Engaging with team leaders and management at all levels, translating complex data into actionable insights
* Completing administrative and reporting tasks, ensuring accuracy and consistency in all data records
This role would suit people who
* Are proficient in Microsoft Excel, any knowledge of advanced functions such as Pivot Tables, VLOOKUP/XLOOKUP, data validation, and conditional formatting would be advantageous but is not essential.
* Have strong analytical skills, with the ability to interpret data, identify trends, and make evidence-based recommendations
* Possess excellent attention to detail and a high level of accuracy when working with data
* Demonstrate strong interpersonal and communication skills, with the ability to explain data insights to non-technical stakeholders
* Are well-organised, with effective workload management and the ability to prioritise tasks in a fast-paced environment
* Have a proactive mindset, with a continuous improvement approach to processes and performance
Why join us?
* Free parking and on-site rest areas
* 30 days annual leave, including BH
* Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
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