Job Description
Job Overview
The Pilates Manager serves as the department’s business leader. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations.
What makes Pilates with Equinox stand out?
A fast-paced and high-energy environment! As part of our team, you will have the opportunity to build your own business by teaching a variety of clients with different needs and goals. We value career advancement and will provide you with the resources and mentorship needed to succeed. You will also have the opportunity to work alongside a supportive team of experienced professionals who will help you grow as a Pilates Instructor. At our club, we encourage a high-performance lifestyle and offer access to top-of-the-line facilities and services to help you achieve your own fitness goals while setting an example for our clients.
Operational Management:
1. Strive to achieve monthly and annual department financial goals
2. Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement
3. Attend weekly club management meetings and monthly meetings with Pilates Instructors
4. Collaborate with Membership Advisors to offer Pilates business
5. Organize and participate in club special events
6. Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities
Leader of Team Culture:
7. Collaborate with all departments of the club to achieve interdepartmental synergy
8. Facilitate team meetings to create a positive team culture and promote continuous growth and development
9. Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role
10. Build and manage one’s own Pilates business while coaching and supporting the team to do the same
11. Active hiring partner and participant in the interview process
12. Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions
13. Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals
14. Lead the operational and sales components of new-hire onboarding
Learning & Development:
15. Training and developing of new and existing Pilates Instructors to build and maintain their businesses
16. Share & promote our Pilates continuing education workshops
17. Opportunity to participate in the Equinox Pilates Education Program
Qualifications
Position Requirements
18. Certified on all Pilates apparatus and have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours
19. Aspire to drive a business and achieve financial goals
20. Demonstrates professionalism to all employees and members
21. Ability to create team accountability through structured timelines and required documentation
22. Ability to manage a high volume of inbound communication and respond in a timely manner
23. Strong organizational and time management skills
24. Verbal and written communication skills
25. Demonstrated outgoing and collaborative social skills with a strong desire to interact with members, clients, and staff
Preferred Qualifications
26. Demonstrated successful leadership ability in an educational, fitness, or management setting
27. Previous experience in providing a high caliber of customer service
28. Previous sales experience with a specific focus on attracting new clients and retention
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
29. We offer competitive salary, benefits, and industry leading commission opportunities for club employees
30. Complimentary Club membership
31. Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer.