Shape & Create - And make it happen! The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? shapeandcreate We are seeking an experienced and passionate Leader for our Learning and Development Department worldwide, with focus on Sales. This role is instrumental in shaping our internal and external learning culture, with a strong focus on developing impactful training concepts, tools, and methods. You will drive training strategy, deliver engaging sessions, and enable others to train effectively—whether internal teams or external trainers. Your key responsibilities: Design & Develop: Create innovative and engaging training concepts, methods, and tools adapted to our business needs and learning objectives. Execute & Deliver: Plan and conduct training sessions for employees and customers, with tailored content to suit diverse audiences. Enable Others: Train-the-trainer—guide and support internal colleagues and external trainers to ensure consistent, high-quality delivery. Lead & Organize: Build and lead the global training department, setting strategic direction, structure, and priorities. Evaluate & Improve: Measure training effectiveness and continuously optimize learning interventions based on feedback and performance data. Collaborate: Work closely with internal stakeholders, including Sales, HR, Marketing, Communication and Customer Service, etc. to align training initiatives with business goals. Your profile: Proven experience in designing and delivering on- and off-site training programs in a sales or customer-oriented environment Strong background in adult learning, instructional design, and modern training tools/methodologies Confident facilitator with excellent presentation and communication skills Experience in leading teams or departments is an advantage. Strategic mindset with hands-on execution ability Fluency in English Digital affinity Specific knowledge of SAP/Salesforce/Workday is advantageous Possible locations: Italy (Milan), UK (Armitage) Think outside the box with us! shapeandcreate