Compensation: GBP 30,000 - GBP 30,000 - yearly
Company Description
Marie Curie is the UK’s leading end‑of‑life charity. We are the largest non‑NHS provider of end‑of‑life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care nationwide. Our retail stores play a vital part in helping us achieve our mission by bringing revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can‑do attitude makes a real difference. We’re looking for courageous individuals who take initiative, considerate team players who put customers first, and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we’d love to hear from you.
As the Retail Manager of our flagship store, you will be responsible for bringing to life a standout retail space that sets the standard for style, impact and community connection. Showcasing your leadership skills and creative flair, you will shape the success of a shop that represents the very best of Marie Curie retail.
Job Description
Role responsibilities
* Support and develop surrounding London stores by providing guidance, support and objective setting. This includes conducting store visits to improve KPI and overall performance.
* Utilise your eye for design and style to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
* Manage staff and volunteers. Recruit, train, manage and support volunteers and staff members to ensure the effective operation of the store.
* Oversee the effective management of the store’s digital marketplaces, including eBay, ensuring the listing process remains compliant and income is maximised.
* Ensure sales targets are met and direct costs are kept within managed budgets.
* Build and manage effective internal and external relationships to increase supporter engagement, generate quality stock and ensure stores support key Marie Curie activities.
Key Criteria
* Solid retail experience, preferably in fashion/clothing within a multi‑site store environment.
* Experience managing a team. Managing volunteers would be an advantage.
* Comprehensive understanding of retailing and merchandising display.
* Experience of cash handling and financial management procedures (including completion of sales records).
* Strong interpersonal and communication skills, with a customer‑first attitude and the ability to communicate with tact and discretion.
* Good organisational skills and the ability to prioritise workload, balancing competing demands.
* Understanding of health and safety procedures in a retail environment.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry‑leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at recruitment@mariecurie.org.uk.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
Job Location
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