Be part of the Family
We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Crieff Hydro Hotel
In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!
About the role
We're looking for a Retail Assistant to join our small, friendly boutique team. You'll work with lots of lovely people in the wider team too. You'll have a passion for customer service and should be able to work on your own initiative.
Our boutique is nestled in the heart of Crieff Hydro, right next to the main reception. Stocking a wide range of suppliers, it offers a dynamic and engaging environment - no two days are the same as you welcome guests and help them discover everything they’re looking for, and more!
This position is available on a 16 hour per week contract, though we are looking for a degree of flexibility to work additional days to suit business requirements and holiday cover. Weekend work is included.
What we need from you
Ideally, you’ll have previous experience in retail, evidence of working to set targets, merchandising stock and most importantly a friendly and welcoming personality.
What you’ll get from us
* Free Meals on Shift– Stay fuelled and focused with delicious staff meals while you work.
* Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
* Team Rate Hotel Stays– Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
* Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
* Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
* A Friendly & Supportive Team– Work in a fun, welcoming environment where team spirit and well-being are a priority.
* Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
* Wellbeing Support– Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
* Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
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