About the job
MJMK is driven by a passion for creating unforgettable experiences for every guest. We believe in the power of genuine hospitality and the joy of sharing exceptional food, drink, and meaningful moments in beautifully designed spaces. With 5 new openings planned this year, including 2 new concepts, this is an exciting time to join MJMK Restaurants
Salary: £70 - 90k (subject to experience)
Location: Based 5 days a week in our London office, near Oxford Circus Tube
The Role
The Head of Communications role presents a unique opportunity to shape, lead, and bring the brands narratives consistently, creatively, and credibly in consumers everyday lives through strategic communications and compelling storytelling. This position will own the brand narrative and key messaging, ensuring a cohesive and impactful presence across all media and social platforms, aligned with broader business objectives. The role combines strategic leadership with hands-on management of agencies and close collaboration with senior stakeholders.
Key Responsibilities
Drafting and leading on communications strategy and timelines by brand
Lead external communications through tailored media outreach
Partner with Marketing to deliver integrated campaigns across social, PR, paid media, CRM, and in-restaurant channels
Develop communications strategies to support menu launches, promotional concepts, openings and brand campaigns
Write and distribute press releases
Overseeing press-led events and launches
Act as senior lead for crisis and issues management
Work closely and collaboratively with the Operations teams ensuring clear communication
Define and lead a bold, consumer-first social media strategy that drives relevance, engagement, and advocacy
Oversee always-on content, reactive social, and trend-led moments across platforms such as Instagram, TikTok, X, and emerging channels
Ongoing monitoring of target publications and channels to identify opportunities
Implement procedure for community management, social listening, and realtime engagement with customers
Develop for each brand key influencer and ambassador strategies aligned with brand values and growth goals
Lead social-first and creator-led activations that drive awareness and visits
Identify key partnerships, negotiate and manage the relationships aligned to objectives and KPIs
On a project basis brief and manage PR and social agencies to deliver best-inclass output
Set clear objectives and KPIs for all channels and campaigns including engagement, reach, sentiment, and impact on footfall/sales
Use insights from social listening, reviews, and customer feedback to inform strategy and decision-making
Regularly report performance and recommendations to senior leadership
Skills & Experience
Significant experience in consumer brand communications, ideally within food, hospitality, or lifestyle sectors
Knowledge of the key media titles, journalists, and influencers shaping the food, lifestyle, and consumer landscape, with established relationships
Deep understanding of social platforms, creator culture, and food-led content
Proven experience leading agencies
Excellent storytelling, copywriting, and brand guardianship skills
Commercial mindset with understanding of how communications drives visits and revenue
Minimum of 8 years experience in a communications role
Well presented with excellent verbal and written communication skills
What we offer
50% staff discount across all MJMK restaurants
Enhanced maternity and paternity pay, after your first year with us
28 days holiday inclusive of Bank Holidays
Mental health and well-being assistance via Hospitality Action, offering free advice and counselling
An enhanced pension plan after five years with us
Referral bonus
About MJMK Restaurants
MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the Worlds 50 Best Restaurants.
In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star.
In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.
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