Join Estée Lauder Companies at Whitman Laboratories, where a fifth of the company’s global sales output is manufactured. As a global leader in prestige beauty, we serve over half a billion consumers annually through renowned brands such as Estée Lauder, MAC, Jo Malone London, and Clinique, across more than 150 countries. We are seeking an experienced Maintenance & Reliability Manager to lead and develop the Maintenance & Reliability function across our Assembly and Compounding Operations. This is a critical leadership role with full accountability for asset reliability, maintenance performance, and engineering excellence across high‑speed filling and assembly lines, utilities, and complex compounding systems. You will drive world‑class asset performance through robust AM/PM strategies, TPM maturity, data‑driven continuous improvement, and strong people leadership, ensuring safe, compliant, and cost‑effective operations aligned with GMP and corporate standards.
Key Responsibilities
* Lead, coach, and manage a multi‑skilled Maintenance & Reliability team across 24/7 operations, driving accountability, engagement, and high performance.
* Develop engineering capability through structured training, coaching, cross‑skilling, and performance management to maximise flexibility and productivity.
* Own and implement Preventive and Autonomous Maintenance (PM/AM) strategies, fully integrated with production operations to maximise uptime and reduce unplanned downtime.
* Drive reliability and operational performance using KPIs such as OEE, MTBF, MTTR, BCT, PM compliance, and CMMS effectiveness.
* Plan, schedule, and control maintenance execution through CMMS (e.g. Maximo), ensuring strong governance, work order discipline, and asset reliability tracking.
* Ensure reliability, availability, and compliance of all production, utility, and facility assets in line with GMP, safety, and corporate engineering standards.
* Lead Root Cause Analysis, FMEA, and collaborative problem‑solving teams to eliminate repeat failures and chronic losses.
* Embed TPM and Continuous Improvement methodologies, delivering sustainable cultural and behavioural change within Engineering and Operations.
* Champion safety, quality, and compliance, supporting audits, deviations, investigations, and CAPA activities.
* Collaborate cross‑functionally with Operations, Projects, Supply Chain, and OEM partners to ensure reliability is built into both existing and new assets.
Qualifications
* Degree‑qualified in Engineering (or equivalent relevant experience)
* Minimum 5 years’ experience in Maintenance & Reliability leadership within a regulated manufacturing environment (pharma, FMCG, food, medical devices, or similar)
* Strong background in TPM, CI, Lean, and Reliability Engineering methodologies
* Proven ability to lead, coach, and motivate teams
* Excellent interpersonal and communication skills
* Strong problem‑solving skills with expertise in RCA and collaborative investigations
* Experience with CMMS, MRO storeroom management, and asset lifecycle strategies
* Comfortable working in fast‑paced, high‑availability operations
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