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Operations administrator

Coventry
Camping and Caravanning Club
Operations administrator
Posted: 11 August
Offer description

37.5 Hours a Week (Monday to Friday)

£24,468 per annum pro rata

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting an Operations Administrator to join our Operation Department. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys supporting operational efficiency across a busy team.

Daily duties and responsibilities will include:

* Processing and coding invoices, investigating any anomalies.
* Process of expense claims, and Credit cards
* Procurement activity with providers of goods and services.
* Make bookings, updating existing and handling enquiries.
* Processing and amending Memberships.
* Responding to emails from shared inboxes.
* Participate in shared team functions including post distribution, telephone support and providing reports.
* Processing Bank transfers and rejections, handling refund requests
* General administrative duties

We are looking for the following in applications:

* Educated to GCSE level with passes in English and Maths
* Competent with Microsoft packages - Word, Excel and Power Point and Outlook
* Excellent interpersonal and customer-facing skills.
* Able to prioritise time and tasks while meeting agreed deadlines.
* Strong written and verbal communication skills, with the ability to compose clear and professional emails and letters.

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home for the remainder of the week.

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close: 22nd August 2025 #J-18808-Ljbffr

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