Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team on a part time position based at the Manchester Airport Marriott Hotel. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
EXPERIENCE
·
Previous experience of working
in a similar environment
·
Experience within a similar role
SKILLS AND KNOWLEDGE
·
Strong Communication skills
(verbal, listening,)
·
High Standard of personal
hygiene and appearance
·
Pro-active and reliable
·
Able to work alone and within a
team
·
Must be Customer Focused
SPECIFIC DUTIES
The following are
specific responsibilities and contributions critical to the successful
performance of the position:
·
To
supply the highest possible levels of customer care and service.
·
To
collect all towels from the changing rooms and ensure they are laundered and
returned clean to the reception.
·
To
remove any rubbish and take to disposal area.
·
To
ensure all Leisure areas are maintained to the highest standard.
·
Assist where necessary in all cleaning around the gyms
and studios.
·
Assist with any operational issues within Health &
Beauty Spa i.e. towels and toiletries
·
To
have a full working knowledge of all cleaning chemicals relevant to the Leisure
department and to wear personal protective
equipment as appropriate to the chemicals in use.
·
To
operate the washing machine when required.
·
To
maintain the cleanliness and hygiene within the Changing Rooms. Ensure all
supplies are replenished when and as required. Area should be regularly
tidied to ensure facilities are smart and clean at all times. Towel bins
should be emptied, floors cleaned and mopped, mirrors cleaned and all vanity
areas maintained. Top up shower cubicles with Soaps and supplies when and as
required.
·
To
ensure that all lost property is returned to the Leisure reception before the
end of each shift with all the relevant information.
·
To
maintain pleasant and satisfactory customer relations at all times.
·
To
assist with any other duties as requested by the Leisure Manager.
·
To
be fully conversant with our guests/members needs
·
To
promote good staff and inter-departmental relations at all times.
·
To
attend all meetings and training courses as required.
·
To
be fully aware of:
I.
Accident Reporting Procedure
II.
Hazard Reporting Procedure
III.
Maintenance
Fault Reporting Procedure
IV.
Fire
Policy for your Department
V.
Risk Assessments for your Department
VI.
Manual
Handling Procedures for your Department
VII.
Safe
Systems of Work for your Department
·
To
understand how the hotel Health & Safety Policy affects your department and
how it links in with the rest of the hotel.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
OTHER
* Performs other related tasks
as assigned by management.
* Complies with Marriott
International Hotels Limited Regional Office policies and procedures.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!