Join or sign in to find your next job
Join to apply for the IT Transformation Lead role at TieTalent
4 days ago Be among the first 25 applicants
Join to apply for the IT Transformation Lead role at TieTalent
Get AI-powered advice on this job and more exclusive features.
About
Digital Transformation Lead
Milton Keynes - hybrid (2.5 days in the office; 2 days one week, 3 days the next, rotating)
Upto £86,500 base salary with excellent benefits to include: 10% bonus, 27 days annual leave plus bank holidays, paid parking and more!
Our client is a multiple award-winning IT Cloud & Managed Services partner, run and privately owned by technologists at its very core; If you want to develop your career with a progressive company within the Private/Hybrid cloud space, this could be a great role for you!
Are you a dynamic and experienced Technical Leader ready to drive IT transformation within a Managed Service Provider (MSP) environment? We are seeking a strategic and hands-on leader to oversee the end-to-end delivery and operational management of IT infrastructure services across our diverse client base.
One of their major clients is based in the USA, so occasional travel will be required. Additionally, you should be prepared to participate in calls outside of 'typical' UK working hours.
About the Role: As IT Transformation Lead, you will:
Responsibilities
Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational support. Mentor engineers and engage directly with clients to deliver exceptional service.Key Responsibilities:
Operational Leadership: Lead day-to-day operations, improve support processes, and ensure adherence to SLAs and KPIs. Lead a multidisciplinary technical team, including Wintel engineers, cloud specialists and client engineers where required. Client & Service Delivery Management: Build strong relationships with key stakeholders, providing strategic guidance and operational oversight. Collaborate with account managers and project teams to align technical services with contractual commitments and business needs. Technical Leadership & Strategy: Lead infrastructure upgrade and migration projects, ensuring systems are secure, patched, and compliant. Oversee Microsoft 365 Security & Compliance technologies including Defender, Purview, and Conditional Access. People & Process: Mentor engineers, evaluate skills and training needs, and support career development.Education and Experience: The ideal candidate will have:
Preferred Qualifications
Leadership experience in technical operations or infrastructure delivery, preferably within an MSP. Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments.Preferred Qualifications:
Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam, Commvault, SolarWinds). Experience with Agile delivery and/or PRINCE2 methodologies. Broad understanding of IT technologies including networking, virtualisation, and other infrastructure components.Person Specification:
Forward-thinking strategist and hands-on technical leader. Strong leadership and team mentoring skills. Proactive, client-first mindset with a passion for operational excellence. Ability to thrive in a fast-paced, multi-client MSP environment. Collaborative approach with the ability to challenge the status quo.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
Nice-to-have skills
* Windows Server
* Active Directory
* Veeam
* ITIL
* Agile
* Networking
* Milton Keynes, England
Work experience
* IT Project Manager
* DevOps
* Systems Administrator
Languages
* English
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at TieTalent by 2x
Get notified about new Information Technology Lead jobs in Milton Keynes, England, United Kingdom.
Northampton, England, United Kingdom 4 days ago
Milton Keynes, England, United Kingdom 1 week ago
Hitchin, England, United Kingdom 1 week ago
Luton, England, United Kingdom 4 months ago
Bedford, England, United Kingdom 3 days ago
St Neots, England, United Kingdom 1 week ago
Northampton, England, United Kingdom 1 week ago
Associate Administrator, Digital Platform
Luton, England, United Kingdom 1 month ago
Windows Systems Administrator - Night Shift
Northampton, England, United Kingdom 2 weeks ago
Northampton, England, United Kingdom 1 week ago
Network/System Administrator (Net/Sys Admin) II
Bedford, England, United Kingdom 2 weeks ago
Milton Keynes, England, United Kingdom 2 weeks ago
Luton, England, United Kingdom 2 days ago
Paulerspury, England, United Kingdom 3 weeks ago
Volunteer Trustee | Autism Early Support Trust LImited
Buckingham, England, United Kingdom 8 hours ago
Luton, England, United Kingdom 1 week ago
Luton, England, United Kingdom 3 weeks ago
Adderbury, England, United Kingdom 1 month ago
Milton Keynes, England, United Kingdom 1 week ago
Northamptonshire, England, United Kingdom 2 weeks ago
Hemel Hempstead, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr