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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers. Our technology is used by organizations such as the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.
Diversity at iProov reflects the customers we serve. We prioritize principles of equality and inclusion, embracing differences, creating possibilities, and growing together. We foster a culture where individuals of all backgrounds feel confident, included, and able to contribute fully to our purpose.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Benefits
iProov is scaling rapidly and is hiring a Biometric Operations Analyst for our Science team.
How you can make an impact
* Optimize the biometric platform by understanding configuration and model impacts, identifying under-performing models, and working with product teams.
* Facilitate deployment of new biometric systems/models, including evaluation, configuration, and performance tracking.
* Design and utilize analysis and diagnostic tools, collaborate with Data Team, and work to eliminate bias within the platform.
* Investigate customer concerns by managing tickets, understanding the platform, and analyzing performance issues.
* Work with Product and Engineering teams to assess risks of front-end changes through data analysis.
What we would like to see from you
* Experience with BigQuery for working with large datasets and query optimization.
* Ability to navigate complex systems and understand component interactions.
* Strong analytical, organizational, and communication skills.
* Excellent problem-solving skills and a curious, eager-to-learn attitude.
Benefits include 25 days of annual leave, 8 bank holidays, growth shares, pension schemes, cycle and electric car schemes, nursery scheme, work overseas perk, life assurance, private health plans, wellness programs, flexible hybrid work, and various discounts and rewards.
Note: Due to our work, candidates may need to pass a UK Security Clearance check.
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