Administrator (Bank) Littlehampton, West Sussex. Hourly Rate £15.97per hour. An annual leave contribution is included within the hourly rate. Bank Hours Hours to be worked as and when required and/or available to cover holidays and absence. Hours available will often be advised at short notice. Shifts will include daytime, early evenings and weekend working. About Us Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical, and social wellbeing throughout their lives. Marine Court, in Littlehampton is the perfect setting for our service users and guests of Fire Fighters Charity to recover. We are now looking for an Administrator to join our team in a bank hours capacity. The Role As a bank Administrator, you will work alongside our existing administration team at Marine Court and provide an efficient, courteous and professional administrative service to our service users and visitors, ensuring the highest possible standard of customer service. You will undertake administration tasks as part of our organisational administration processes, ensuring consistency across Fire Fighters Charity, and support in ensuring our customer relationship management system is updated with the correct information in a timely manner. Meeting and greeting our service users as they attend Marine Court at the beginning of their stay is an important part of the role and you will use your excellent interpersonal skills to provide a professional and reassuring experience for them. About You It is important, to be successful in this role, that you have administrative skills and experience of working within a customer service environment. You will always show a positive approach to customer care and have the ability to communicate with people both verbally and in writing, maintaining a professional and courteous service. You will have experience in the use of Microsoft Office applications including: MS Teams, Word, Excel and Outlook. Ideally, you will also have experience using a Customer Relationship Management system, This role is subject to a Standard Disclosure and Barring Services Check. We are an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan. How to apply To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us. More information about us and the role can be found on our website or via email recruitment@firefighterscharity.org.uk Closing Date 9am on 15 June 2026. Interviews will be arranged shortly after this date. Please note that we reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications, we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.