Assistant Restaurant Manager ***luxury hotel***
Incredible benefits
We are currently recruiting for an Assistant Restaurant Manager to join the team and manage our hotel restaurant. We are looking for someone who has previous experience in a similar role in a hotel environment, who has excellent communication skills, an eye for detail, good organisational skills and team leadership skills.
Location: Rubens at The Palace Hotel (SW1W 0PS)
Employment type: Full‑time
Working pattern: Shift work 5 days on 2 days off
Salary: Up to £39,000 per annum (inclusive tronc)
The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.
The Rubens at the Palace Hotel part of the Red Carnation Hotels, is a stunning five‑star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.
Key Responsibilities of an Assistant Restaurant Manager
* Ensure the smooth and efficient running of the restaurant, maintaining the highest standards of service and hospitality.
* Lead and manage the team on the floor, providing guidance and support to ensure consistent service delivery.
* Assist the Restaurant Manager in training and developing the team, ensuring staff members are skilled and motivated to perform their best.
* Participate in suggestive selling activities, helping to maximise guest satisfaction and sales opportunities.
* Maintain high levels of communication and collaboration between the restaurant team to ensure seamless service.
* Take part in monthly stocktakes and departmental meetings, contributing to the operational efficiency of the restaurant.
* Assist in managing guest relations, addressing any concerns, and ensuring an exceptional dining experience for all guests.
What are we looking for?
* Previous experience in a similar role within a hotel or luxury restaurant environment.
* Excellent communication skills, with the ability to engage and lead a team effectively.
* Strong attention to detail and an eye for maintaining high standards in both service and presentation.
* Good organisational skills and the ability to manage multiple tasks and priorities in a fast‑paced environment.
* Leadership abilities with experience in motivating and developing a team.
* A proactive approach to problem‑solving and a passion for delivering outstanding guest experiences.
What's in it for you?
* Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
* Excellent service charge added to your salary every month.
* Professional, award winning learning and development opportunities from day one.
* Fantastic recommend a friend and family bonus scheme worth up to £600.
* Enhanced paid maternity leave & paternity leave.
* 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
* Discounted accommodation rates at Red Carnation Hotels worldwide.
* Two paid volunteering days each year, because we care about our community.
* Access to immediate Employee Assistance Programme, because we care about our employees.
* Vibrant hotel recognition events every month and hotel‑based incentives (Employee of the Month / Manager of the Quarter).
* Social and team building events per hotel.
* Global Employee Appreciation Party, where we get to celebrate our incredible teams.
* Free meals on duty.
* Complimentary uniform and dry‑cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
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