Company Description
Total Solutions Group (TSG), is a strategy consulting firm that partners with corporations and business houses to define their overall strategy and key focus areas. TSG's core expertise lies in customer excellence, performance enhancement programs, and competition mapping to aid in accurate decision-making based on critical insights. Our team of subject matter experts provides recommendations to support organizational growth, launch new products, and redesign goals. TSG offers specialized solutions in market research, audits, compliances, voice of the customer, and competition mapping to maximize success.
Job Title
Mystery Shopper – Fast Food Restaurant Audits (Temporary)
Location
Merry Hill (Birmingham area)
Job Type
Temporary / Freelance
Description
We are looking for reliable and detail-oriented mystery shoppers to complete five restaurant visits in the Merry Hill (Birmingham) area. This is a great opportunity for anyone who enjoys dining out, has a good eye for detail, and wants to earn extra cash over the weekend
What You'll Do:
• Visit 4 fast food restaurants (one restaurant must be visited twice – once during peak hours and once during downtime, for a total of 5 visits).
• Discreetly record your interaction with the server.
• Take clear photos of your food and surroundings.
• Observe and note any issues (e.g. broken taps, rubbish on tables, staff behaviour).
• Complete a short online form after each visit, describing your experience from start to finish.
£25
meal budget per visit (
£125
worth of food covered)
£15
payment per visit —
£75
total for completing all five.
Ongoing opportunities for future mystery shops in your area.
Qualifications
* Attention to detail.
* Previous mystery shopping experience is preferred but not necessary.
* Proficiency in reporting and documentation.
* High school diploma or equivalent required; any further educational background is beneficial.
Experience in Sales is a plus.