Our Customer Service Teams, based in Birchwood, are there to support and develop relationships with our customers' that ensure we are the chosen betting provider for them. Being passionate about delivering great service and getting it right first time, means that we are always listening to our customers' with a view to improving everything we do. About the role Start dates available from September 2025 Training hours and location - Training is based on-site (Birchwood) Monday-Friday for 4 weeks. Shift patterns - This role requires being in the office on a daily basis, following the successful completion of training. Shift - 10 hour shift between 9am and Midnight, 5 days in 7, will include weekend work (37.5hrs) On an 8 week rota, Part time hours will also be considered for the evening and weekend shifts You will play an active role in servicing our customer queries on a day-to-day basis, ensuring that accounts are kept up to date and we adhere to our regulatory responsibilities. Working in a fast paced environment and across many areas of the business, the role provides an opportunity for someone who enjoys working in a demanding and challenging environment, whilst still being focused on delivering best in class customer interactions. We love to speak with candidates from customer-facing backgrounds with a positive approach to learning new things, or someone who has curiosity about our industry. · Servicing inb...