Join the ‘Greatest story in Hospitality’ as a Front of House Manager at Ty-Newport Hotel, part of our diverse opportunities from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE:
* A highly skilled manager with a strong, hands-on leadership style—someone who tackles challenges head-on and thrives under pressure.
* Outstanding people management skills—you’ll inspire, organise, and lead a high-performing team to success.
* Rooms Division expertise—experience in this sector of the hospitality industry is essential, especially in a quality-driven, high-volume environment.
* Flexibility & dedication—our guests deserve the best, and sometimes that means going the extra mile.
* A passion for excellence—our guests have high expectations, and we need someone who shares our commitment to delivering flawless service.
* Opera system knowledge—a plus, but not a dealbreaker!
IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL:
* Maintain the highest level of service quality throughout the Resort.
* Be the backbone of Front of House—provide seamless operational support for a smooth and flawless guest experience.
* Go beyond expectations—anticipate guest needs and create moments that leave a lasting impression.
* Stay cool under pressure—thrive in fast-paced environments and keep things running effortlessly during peak times.
* Turn first-time guests into loyal visitors—create such an incredible experience that they can’t wait to return!
BE RECOGNISED AND REWARDED:
* As one of our ‘Hospitality Heroes,’ you will receive a host of company benefits such as:
* Access to career development training from day one.
* Discounts on food & beverage and hotel stays.
* Discounted leisure membership.
* Free GP virtual appointment service.
* 24/7 wellbeing helpline.
* NEST pension scheme.
* Social Club.
* Staff appreciation events.
* Monthly and end-of-year awards.
GROW WITH US:
* As a Celtic Collection employee, you will be supported to do your best work, proud to be part of The Celtic Collection, and encouraged to learn, grow, and develop.
* We promote an inclusive, friendly, positive, and constructive environment where your ideas and views are valued.
* You will understand our ambitions clearly and contribute daily to our success.
RECRUITMENT INFO:
* In case of high application volume, we may close this campaign early.
* All applicants must be eligible to live and work in the UK, with proof required during recruitment.
* The Celtic Collection is an equal opportunities employer and welcomes applicants of all ages.
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