KEY ACCOUNT ADMINISTRATOR - £27,000 to £28,500 DEPENDING ON EXPERIENCE (Monday to Friday 8am-4pm) BASED WATTON AREA Reports to: Key Accounts Manager / Procurement Manager Key Account Administrator Role Overview The Key Account Administrator provides essential administrative and operational support to the Key Account Team and acts as an internal contact for our most valued retail partners. This role is crucial in ensuring the smooth and efficient management of large accounts, focusing on accurate order fulfilment, proactive communication, and effective problem resolution to support revenue growth and strong client relationships. Key Responsibilities Order and Logistics Management: Process large volume sales orders accurately and efficiently, ensuring timely submission and communication with the warehouse/logistics teams. Monitor order fulfilment status, manage tracking, and proactively alert Key Account Managers and clients to any potential delays or issues. Liaise with the finance department regarding invoicing, credit terms, and payment inquiries related to key accounts. Administrative Support: Maintain and update the systems with accurate client contact information, pricing agreements, and order histories. Prepare regular sales reports, inventory summaries and performance metrics to support strategic decision-making by the Key Account Team Manage the coordination and dispatch of product samples, m...