# General Manager - Authentic Italian Coffee Shop & Deli.. **Location:** London, W6 9TN. **Department:** Management. **Employment Type:** Full-time. **Salary:** £40,000 - £45,000 per annum. **Start Date:** Immediate.. ---.. ## About the Opportunity.. We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service... ## What You'll Do.. ### Operations Management. - Oversee daily operations of both coffee shop and deli services. - Manage inventory, stock levels, and supplier relationships. - Create and update pricing strategies, menus, and promotional campaigns. - Handle administrative tasks including invoicing, payroll preparation, and supplier payments.. ### Team Leadership. - Recruit, train, and manage a team of passionate staff members. - Create staff schedules and manage rotas efficiently. - Foster a positive work environment that reflects our Italian hospitality values.. ### Customer Experience. - Ensure exceptional customer service standards across all touchpoints. - Manage table service operations and deli counter service. - Maintain high-quality food and product displays. - Handle customer feedback and continuously improve service quality.. ### Quality & Compliance. - Monitor food safety and hygiene standards. - Ensure product quality and presentation meet our authentic Italian standards. - Manage compliance with health and safety regulations.. ## What We're Looking For.. ### Essential Requirements. - **Languages:** Fluent in both English and Italian (advanced level required). - **Experience:** Proven management experience in hospitality, food service, or retail. - **Skills:** Strong organizational, communication, and leadership abilities. - **Passion:** Genuine enthusiasm for Italian coffee culture and authentic cuisine.. ### Key Competencies. - Financial management and budgeting experience. - Staff management and development skills. - Customer service excellence mindset. - Problem-solving and decision-making abilities. - Attention to detail and quality standards.. ## What We Offer.. - Competitive salary: £40,000 - £45,000 annually. - Immediate start available. - Opportunity to work with authentic Italian products and traditions. - Leadership role in a growing business. - Staff discounts and benefits. - Professional development opportunities.. ## How to Apply.. Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you!.. **Apply:** Send your CV and cover letter today.. *We are an equal opportunity employer committed to diversity and inclusion.*... *Join our family and help us share the authentic taste of Italy with our community!*
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £40,000 – £45,000 yearly
Benefits: Tips, high bonus, staff Discount in store
About Mari:
Italian deli
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