NEW VACANCY! (PK8233)
Our client is a well-established, family-owned converter of packaging and board who is currently looking to expand their team.
They are currently looking for a Field Sales Representative to join their team. You will be selling products and services to existing and prospective customers and establishing positive business relationships to ensure future sales, reporting to the Commercial Director. This role is a split of 50% New Business and 50% Account Management.
Key Responsibilities:
1. Product Range: Solid Board Products, sheets, boxes, layer pads / slip sheets, converted parts etc
2. Recognise process and follow up suitable sales prospects as agreed with the Commercial Director
3. Actively seek out new sales opportunities with existing and prospective customers
4. Build excellent relationships with customers and ensure that their needs are fully met
5. Respond promptly to all customer enquiries, communications, and requests
6. Deal satisfactorily with all customer queries within 1 working day of any query being raised, referring it to Management as necessary
7. Ensure all sales are completed within the timescales required by the customer and the standards set by the company
8. Visit customers and potential customers
9. Maintain existing customer relationships to generate repeat business
10. Provide assessments of customer needs
11. Review orders taken and sales completed on a weekly basis and advise Management on how profitability as well as service to the customer may be improved
12. Ensure that all invoices, finance statements, and other communications to customers are clear, unambiguous and easily understandable by all parties
13. Respond to any quality issues and ensure that this is escalated and resolved in a satisfactory manner at the earliest opportunity
Requirements:
14. Ability to use Microsoft Excel and Word to an Intermediate Level
15. Competent using data and a good level of numeracy
16. Experience using CRM System, and Sales Tracker Database desirable
17. Previous experience in sales and/ or business development
18. Self-driven and highly motivated
19. Ability to prioritise, multi-task and work to deadlines
20. Strong attention to detail
21. Excellent negotiation, persuasion and influencing skills
22. Commercial awareness
23. Excellent interpersonal skills
24. Results oriented
This role will require a flexible approach to start and finish times as it will involve extensive travel and require some overnight stays away from home.