Service Maintenance Technician - Security
Location: Aylesbury / Amersham / Milton Keynes
As a Service Maintenance Technician - Security at Tesco across Aylesbury, Amersham and Milton Keynes, you’ll play a vital role in ensuring our stores remains a safe, functional, and welcoming environment for customers and colleagues alike. You’ll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly.
Your work will directly impact the shopping experience of thousands of customers every day. You’ll use your technical expertise to identify and resolve issues efficiently, always prioritising safety, compliance, and quality.
This is a hands-on role that requires a proactive mindset, strong problem-solving skills, and a commitment to delivering high standards. In return, you’ll be supported with ongoing training, opportunities to grow your career, and the chance to be part of one of the UK’s most recognised and respected retail brands.
You will be responsible for:
Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.
Following the planned work schedule to achieve first time fix, improving efficiency, and effectiveness.
Working closely with team members, sharing best practice and knowledge.
General day to day store and property maintenance.
Using mobile devices; phone and tablet, to drive the best approach in work completion and updates.
Representing the Tesco brand by demonstrating our core values (serving our customers, communities and planet a little better every day), maintaining a positive attitude & taking pride in wearing the Tesco uniform.
Attending local and national meetings, providing valuable input and feedback.
Supporting a diverse and inclusive culture.
Confidently Interact with External Contractors: Coordinating repairs seamlessly.
Work Collaboratively with the Team: Be a great colleague who understands the importance of quality service.
Sustain High Energy Levels: Juggling tasks while maintaining efficiency.
Assist the Management Team: Keeping our stores operating smoothly by maintaining equipment and facilities.
Minimize Customer Disruption: Coordinating repairs with minimal impact on our valued customers.
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You will need:
Full driving license
Health & Safety awareness
Proven Security-related technical skills - City & Guilds, apprenticeship
CCTV (analogue & IP) experience (essential)
CCTV qualification/certification (desirable)
Ability to install, configure and maintain CCTV equipment to the relevant industry standards
Experience working with the following systems: Hikvision, Pelco, Hanwha Techwin
Experience of working in a retail environment (desirable)
Administrative skills to include IT & Microsoft Office suite
Customer/stakeholder escalation management
Resource scheduling
IOSH qualification (desirable)
IPAF (desirable)
Asbestos Awareness
What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
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