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Customer Service Advisor - Part-Time Evenings, New Tredegar
Client: EE
Location: New Tredegar, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Type: Part-time, Permanent
Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission
Hourly rate: £12.82
Hours: 20 hours per week
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, your transferable skills could make you successful in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll assist customers over the phone with various mobile tech-related queries. Whether it's a simple device issue or something more complex, you'll help keep people connected with their loved ones. The role offers variety and the chance to make a real difference.
No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role is designed with flexibility in mind to support your life circumstances. We offer options like scheduling your own breaks, banking time, and occasional home working to help you balance work and personal commitments.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, saving you hundreds of pounds annually
* Access to online GP services 24/7 for you and your immediate family, fully funded by EE
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends
* Family leave including 18 weeks of full pay and 8 weeks of half pay in the first year, for all parents
* Support for career development and progression
* Volunteering days to give back to your community
* Optional private healthcare and dental cover for you and your family
Join us for a supportive team culture, meaningful development opportunities, and tailored training to help you build a lasting career. What are you waiting for?
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