At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.We are currently recruiting a Sewage Pumping Stations Team Manager to join our team in Plympton. Joining us on a full-time, permanent basis. You will receive a competitive salary of £37,142 per annum, with the opportunity to enter our company progression scheme. Levels range from 1 to 5 with a salary of up to £56,730 at Level 5. Core hours are Monday to Friday, 37 per week with participation in the standby rota. As a Sewage Pumping Stations Team Manager, you will manage the performance, training & development of the Waste Water Operational Team. You will engage in the day to day operation and maintenance of the Waste Water Pump Station assets within the area.
Duties:
1. Actively engage and support the field team delivering their daily work to enable them to deliver agreed targets and outcomes
2. Ensure the field team are working safely and that they are not putting themselves or customers at risk. Engage with the Homesafe delivery programme and promote a behavioural safety culture.
3. Motivate and engage with individuals to create a positive and enthusiastic team, encourage creative thinking and sharing of ideas to resolve issues and improve the working environment
4. Ensure effective communication through regular team meetings, 1 to 1’s and being available to the team
5. Manage team performance in accordance with the agreed performance management framework; including productivity, service quality and overtime; behaviour and discipline including driving
6. Responsible for ensuring Health and Safety legal requirements are met and demonstrating a quantifiable improvement in Health and Safety culture, this includes regular review and update of site risk assessments and related documentation and training within area of responsibility.
7. Ensure team adhere to the schedules, business rules and procedures and liaise effectively with the Planning and Scheduling team to ensure asset operability is achieved.
8. Liaise with the Planning and Scheduling manager, as well as the Tactical Support team within Asset Management to optimise the planning and implementation of asset repair and improvement works.
9. Ensure local operation of strategic contracts within WWS is within contract scope and follows agreed processes. Specifically ensure the requirements of the JVT are discharged effectively.
10. Ensure personnel issues are managed effectively to optimise employee performance and productivity and support the development and progression of team members.
11. Ensure the welfare of the field team is assessed and always maintained, particularly during event or incident including driver’s hours.
12. Progression Scheme Delivery; NVQ, SATDD and appraisal reviews in combination with the WWS Performance & Development Manager and training team where necessary.
13. Development and compliance with Quality Management Systems and other Company procedures.
14. Support the SPS Asset Manager in meeting OPEX and Reactive CAPEX budgets.
15. Work in partnership with the Service Support Centre team to deliver the remote operation of assets to achieve required output quality and quantity and minimise the number of reactive events (alarms) and operational cost.
16. Participate on the Duty Function Manager standby rotation.
17. Deputise for the SPS Asset Manager at meetings with internal/external customers or other external bodies.
18. Working with the WWS Training team to ensure a training & development plan that is engaging and valuable to the team and that ensures regulatory requirements are met.
What we are looking for:
19. Degree/HNC or equivalent, in a recognised subject
20. Minimum of 3 GCSE’s grade A-C, including English, Mathematics and Science
21. Management qualification or relevant experience, WAMITAB qualification or ability to complete, IOSH qualification or ability to complete are desirable
22. Professional communication skills both verbally and written, to people at all levels of the business including external stakeholders
23. Proficient in the use of MS Office
24. Ability to manage conflict between people and effectively resolve sensitive issues
25. Full UK Drivers Licence
What's in it for you:
26. Generous holiday allowance plus bank holidays
27. A discretionary Bonus
28. Competitive Contributory Pension
29. Share-save Scheme
30. Various health benefits
31. Wellbeing support programmes
32. A range of Group Discounts
33. Cycle to Work Scheme
34. Financial support services
35. Progression Scheme
Closing Date: Tuesday 2nd December 2025If you are looking for a new challenge, please click apply now to be considered as our Team Manager - we look forward to receiving your application.Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.Our core values which are essential to our success are:Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.Be the Future - Embrace change. Drive Progress. Own the challenge.