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Front Office Night Host/ess at Hyatt Regency Birmingham - Let's connect with care. Join Hyatt.
About Hyatt Regency Birmingham
Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.
Duties and responsibilities related to the Front Office Night Host/ess role
* Assist guests during their stay, ensuring a smooth arrival and departure experience.
* Create meaningful connections with guests and deliver memorable experiences.
* Act as a team player, supporting colleagues with a positive, can‑do attitude.
* Maximise revenue opportunities through effective upselling.
You will be expected to work 37.5 hours per week, five days out of seven, on a shift‑rota basis. Night shifts will run from 11:00 p.m. to 7:30 a.m., including weekends.