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Call handler/receptionist

Birmingham (West Midlands)
Ear wax specialist
Call handler
£23,873 - £24,000 a year
Posted: 1 October
Offer description

Job Overview

We are seeking a motivated and detail-oriented Handler to join our team. The ideal candidate will possess strong organisational skills and have a background in administrative tasks. This role requires proficiency in various computer applications and will involve managing data entry, clerical duties, and providing excellent phone etiquette.

Responsibilities

* Perform data entry tasks accurately and efficiently
* Manage incoming calls and respond to inquiries with professionalism
* Utilise Microsoft Office and Google Workspace for document creation and management
* Maintain organised records and files, ensuring easy retrieval of information
* Assist with administrative duties, including scheduling appointments and managing calendars
* Process transactions using QuickBooks as needed
* Support team members with clerical tasks to ensure smooth operations

Experience

* Previous office experience is essential for this role
* Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
* Administrative experience with a focus on organisational skills and attention to detail
* Excellent phone etiquette to communicate effectively with clients and colleagues
* Typing skills with a high level of accuracy required
* Familiarity with QuickBooks is a plus, but not mandatory
* Previous clerical experience will be advantageous

We invite candidates who are eager to contribute positively to our team while developing their professional skills in a supportive environment.

Job Type: Full-time

Pay: £23,873.60-£24,000.00 per year

Benefits:

* Company events
* Company pension
* Free parking
* On-site parking

Work Location: In person

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