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Chief technology and information officer (ctio) - believ

London
Liberty Global
Information officer
Posted: 3h ago
Offer description

Chief Technology and Information Officer (CTIO) - Believ

At Believ, formerly known as Liberty Charge, we’re committed to sustainable transport being accessible to everyone. We’re a Charge Point Operator (CPO) on a mission to create the UK’s most reliable electric vehicle charging network that doesn’t cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer the advantages of being a scale-up with the security and backing from Liberty Global and Zouk Capital. You’ll be joining this journey at the start of our scale-up phase, and working with us to hit ambitious targets. You’ll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment.

About The Role

As a core member of the Senior Leadership team, the CTIO will set the technology vision, grow and manage teams to build scalable platforms, identify and adopt the right hardware, embed effective workflow management systems, and develop high quality data analytics and reporting. The CTIO will also champion investment and innovation to support the company’s expansion across new markets.


Key Responsibilities

* Development and maintenance of excellent and integrated workflow management, enterprise support and data analytical systems that help manage the business
* Development, deployment and continuous improvement of our Charge Point Management System (CPMS) which manages our charge point network
* Product Development – selection and integration of hardware and software products that give our customers what they need and provides excellent customer experience


Skills

* To achieve these headline tasks the CTIO should be an excellent team player and manager of people, capable of identifying and presenting plans and tasks for the business without being asked, with strong technology skills
* Leadership and ownership of the following areas
* Technology Strategy & Vision: Define and execute a technology roadmap that supports scaling EV charging networks, hardware-software integration, asset management, workflow management systems, reporting and customer experience excellence
* Infrastructure Innovation: Oversee CPMS design, deployment, and optimization, charging hardware, energy management systems, grid integration, and software platforms
* Team Leadership: Build and lead a cross-functional team of engineers, product developers, and IT specialists
* System Scalability: Ensure systems are secure, reliable, and scalable to support rapid geographic and customer growth
* Energy & Grid Integration: Lead smart charging, vehicle-to-grid (V2G), renewable energy integration, and dynamic load management
* Customer Platforms: Develop customer-facing mobile apps, web portals, and payment systems
* Partnerships & Standards: Collaborate with vendors, OEMs, utilities, and regulators to ensure interoperability and compliance with standards
* Data & Cybersecurity: Establish cybersecurity protocols, ensure data privacy compliance, and leverage analytics for improvement
* R&D Leadership: Identify emerging technologies to maintain a competitive edge
* Budget & Supply Chain Management: Own technology budget and manage vendor relationships


Qualifications And Experience

* High quality degree in computer science, engineering, physics, maths or related discipline
* 10+ years of experience in technology leadership roles, ideally in an SME scale-up
* Understanding of EV charging hardware, backend networks, cloud infrastructure, IoT protocols (OCPP, MQTT), and energy management systems (beneficial but not essential)
* Experience with cybersecurity, data privacy laws, and mission-critical infrastructure
* Hands-on technical expertise across software development, network architecture, and hardware integration


Skills/Capabilities

* Strong data/analytical skills
* Customer focus
* Excellent leadership, organizational, and communication skills; ability to collaborate with the dev team and the SLT
* Strategic thinker who can translate big-picture goals into operational action
* Resilient self-starter
* Adaptable
* Entrepreneurial


Benefits

* Competitive salary and bonus scheme
* 25 days’ annual leave, plus 8 UK Bank Holidays and option to purchase up to 5 additional days per year
* Wellbeing and mental health benefits including access to Calm, private medical insurance, critical illness, dental, optical & travel insurance, income protection and life assurance
* Pension contribution matched up to 10%
* Car benefit scheme and cycle to work scheme
* Online learning platform access for career development
* Volunteer Time Off (VT0) 24 hours per year
* Virgin Media / O2 discounts and offers
* VIP Arena Suite access at major venues
* Enhanced parental leave policies


Location

The business is based in Southwark. The position is full time, hybrid with 3 days in the office (Tuesday, Wednesday & Thursday).

Believ is an equal opportunity employer and we are committed to creating an inclusive environment. We will provide reasonable accommodation to participate in the job application or interview process; please contact us to request accommodation.

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