Your Purpose
Help people using our services to live the lives they choose based on what they need and what is important to them. This covers lots of things such as assisting people with their personal hygiene, washing, dressing, and meals; through to helping people do whatever they choose to do in a day ad when out and about, that makes them happy. You will do this in a dignified and respectful way with a focus on their mental and physical good health.
Your Role
* Deliver excellent care and support to each individual you work with. Excellent means that it is safe, personal to each individual, is respectful, maintains their dignity, and is carried out according to their needs and preferences.
* Provide each individual with excellent quality personal care. This includes helping people maintain good personal hygiene, washing, dressing, oral hygiene and nail care.
* Manage medication according to the person’s needs. You ensure that the individual receives the right medication, in the right dose, at the right time, and support them at the appropriate level.
* Prepare meals and help people to eat where they need this according to individual dietary requirements.
* Help with household tasks such as cleaning, laundry, ironing, shopping.
* Support people to have a social and active lifestyle according to what they want.
* Provide companionship, helping people to feel less isolated.
* Work closely with your Support Officers to help plan and review care and support needs and activities in line with each person’s needs and aspirations.
* Record the care and support you provide, the feedback from the people you support, and any important information that helps your peers and manager continue to deliver excellent care and support.
* Report and record any concerns you have about a person’s well-being.
Who you are
* You are a caring person who is compassionate about providing the best care and support to individuals (passionate).
* Someone who helps people to take control and be in the driving seat for their own life, and wants to help them achieve the things that mean the most to them (person‑centred).
* Someone helps people keep their dignity and respect and provides emotional and social support.
* A warm person, who enjoys what they do, and wants to do well for themselves and others (happy).
* A team player who can also work on your own initiative.
* A problem solver, who likes to find new ways of doing things when that’s needed, and doesn’t limit themselves (creative).
* Honest and transparent, you know what’s right and wrong, and you’re not afraid to admit when you’ve made a mistake (integrity).
* Good attendance and punctuality record.
* A good communicator who can use different types of communication or is willing to learn how.
* Maintains confidentiality and privacy and follows data protection rules.
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