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Client:
IPS Group
Location:
Job Category:
Construction
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EU work permit required:
Yes
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Job Reference:
2f718e743316
Job Views:
12
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
We are currently recruiting for a Construction Claims Technician in the Leicestershire area. This role offers a hybrid work pattern, a competitive salary, and other benefits.
Prior claims experience is not required but would be useful. If you have experience dealing with accounts payable, credit control, or hold a Construction Industry Work Certification, this is a great opportunity to transfer those skills into a career within insurance.
The Construction Claims Technician is responsible for investigating, examining, negotiating, and settling credit insurance claims, primarily focusing on construction claims made by subcontractors and suppliers within the construction sector. Full training will be provided to candidates with prior construction experience or knowledge.
Key Responsibilities:
* Examine and assess claims submitted, including settlements within authority schedules and timescales.
* Set up, review, and pay claims using bespoke IT systems.
* Record and monitor insolvency dates related to claims.
* Assess opportunities to mitigate losses and communicate ongoing updates.
* Analytically assess claims, applying judgment to uncertified applications and final accounts.
* Calculate reserves and input data into the claims system.
* Confirm insolvency events, gather loss information, and record details.
* Liaise with insolvency practitioners and external stakeholders.
* Identify fraudulent claims.
* Attend creditors’ meetings, assist with proofs of debt and proxies, and follow up on dividends.
* Report potential large losses and communicate concerns to risk/underwriters.
* Handle general email and telephone queries.
* Maintain claims documentation in a paperless filing system.
* Liaise with underwriters and advise policyholders on claims procedures and coverage.
* Manage client and broker relationships as needed.
* Seek continuous improvement in tasks and ensure a professional, fair approach.
* Undertake other duties as instructed by the Claims Manager.
Skills and Experience:
* Experience in the construction industry.
* Strong communication skills, both written and verbal, with a confident telephone manner.
* Proficiency in Word, Excel, and other Microsoft applications.
* Ability to assess complex matters and report succinctly.
* Flexible, proactive, and a team player.
* Commercial awareness and initiative.
* Attention to detail and a willingness to learn.
* Degree/BTEC/professional qualification in a construction-related subject.
* Accountancy or surveying experience within a construction company.
* Membership in ICM or CII, or working towards qualification.
* Experience in Credit Management, Accounts Receivable, or Accounts Payable.
* Degree in an analytical subject (e.g., economics, law, history).
* Hybrid working options, non-contributory pension, funded private healthcare, free parking.
This role offers a competitive salary and attractive benefits. Join a growing organization and be part of a professional team with development opportunities.
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