Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Spa & Health Club Team at the exclusive Culloden Estate & Spa
Under the leadership of our Spa Manager, Niamh Rice, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate must be flexible to cover the variety of appointments offered to our clients and guests. Applications are particularly welcome from those with availability on weekends.
The rate of pay for this casual position is £9 to £12.25 per hour depending on your age. This is expected to increase in April 2026.
We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. For further details about our employee benefits click here .
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an equal opportunities employer
About The Role
To be responsible for carrying out Spa treatments for the greatest enjoyment of guests and maximum profit contribution to the hotel.
* To deliver treatments to required standards, maintaining the dignity of guests at all times.
* To provide the highest standard of service to guests, ensuring the expectations of a 5-star Hotel are met.
* To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
* To maintain the presentation of the treatment and preparation rooms in accordance with Hastings standards.
* To work effectively with colleagues to ensure harmonious working environment where all employees are treated with respect and dignity.
* To maintain the security of stock areas at all times, immediately reporting any breaches.
* To comply with all health, safety and hygiene policies and procedures.
* To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
* Any other duties as required by management.
Required Criteria
* Right to Work in the United Kingdom
* NVQ Level 3 in Beauty Therapy
* Excellent attention to detail
* Good communication and numeracy skills
* A professional appearance
* Ability to deliver an exceptional standard of customer service
Desired Criteria
* Previous experience gained in a similar position
* Educated to GCSE standard or the equivalent with grades A-C in English and Maths
Skills Needed
Establishing Rapport With Clients, Hospitality, Exceptional Customer Service Skills
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning.
For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Company Culture
Our guests remember the small details.
The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.
We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits
We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased, Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking, Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App
Salary
£9.55 - £12.75 per hour