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Operations manager assistant

Bristol (City of Bristol)
Mitie Cleaning & Hygiene Services
Operations manager
Posted: 18h ago
Offer description

Overview

Join to apply for the Operations Manager assistant role at Mitie Cleaning & Hygiene Services

Location: Bristol airport. An opportunity to lead and manage the HBS operation and support the day-to-day running of security services in a highly regulated environment.


Responsibilities

* An opportunity for an Operations Manager Assistant at Bristol airport to lead and manage the HBS operation.
* Support the Ops Manager to ensure the smooth and efficient management of the HBS operation.
* Partner and build trusted relationships with airport, security agencies, and CAA.
* Support the Operations manager with the creation and successful implementation of a strategy designed to grow and enhance the security.
* Assist the Ops manager liaising with Mitie technology to evaluate, decide and implement key investments in equipment, infrastructure, and talent.
* Lead and develop the operational security teams to be committed and enthusiastic to deliver best in class HBS security.
* Accountable for the development and training of security teams so that security, safety and customer services is paramount in everything they do whilst operating on behalf of Bristol Airport.


Job Specifics

* Responsible for the day-to-day administration of security within a highly regulated airport, ensuring compliance with CAA legislation.
* Producing and reviewing risk assessments.
* Preparing safety and security awareness training.
* Maintaining pay and scheduling systems.
* Support Operations Manager to ensure compliance with CAA training and recruitment standards.
* Support the Operations Manager to ensure compliance with local airport regulations.
* Nominate and implement awards such as MITIE stars.
* Ability to provide constructive challenge and feedback.
* Creating a positive and inclusive culture where people feel great to come to work.
* Responsible for recruitment and retention of new and existing staff.


Person Specification

* Demonstrate expertise in leadership in a regulated aviation environment and people management skills in security leadership roles.
* Detailed knowledge of operational practices, procedures and statutory documents governing security in aviation.
* Strong interpersonal and communication skills with a sense of urgency; ability to absorb technical data, prioritise and make sound decisions.
* Treats others with dignity and respect; communicates well (verbally and in writing); works harmoniously with others to generate a positive team atmosphere.
* Leads by example; undertakes tasks willingly and goes the extra mile; completes tasks accurately and on time; maintains high professional standards.
* Keeps health and safety in focus; uses initiative; plans and organises own work; seeks opportunities to improve processes.
* Provides creative but practical solutions to problems.


What we are looking for

* Holds relevant professional or management qualifications and/or has relevant experience.
* Able to represent MITIE in internal and external meetings.
* Able to undertake budget setting and demonstrate appropriate financial management.
* Able to lead, motivate and manage a team effectively.
* Seeks opportunities to learn new skills as part of personal professional development.
* Leads by example in all role activities.


Benefits and Diversity

Our market-leading offering provides benefits to suit your lifestyle, including a virtual GP, Salary Finance options, a flexible lifestyle benefits platform (Choices), holiday purchase, dental and technology purchase options, MiDeals discounts, cycle-to-work scheme, life cover, enhanced pension contributions, save-as-you-earn, and a Mitie Matching Share Plan. We award Mitie Stars as recognition with monthly cash prizes and annual top prizes. We encourage training and development across roles and are committed to inclusive recruitment. If you require reasonable adjustments during recruitment, please contact us by email.

Since 1987, Mitie has 76,000 employees, and we are the UK’s leading facilities management and professional services company serving a wide client base including banking, government, healthcare, and education.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Administrative


Industries

* Facilities Services
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