Overview
Are you a law graduate with a real interest in Commercial Property and looking to develop your legal career locally? We are seeking a motivated and detail-driven Commercial Property Paralegal to join our friendly and ambitious team at Poole Alcock Solicitors, based in our Nantwich office in Cheshire. This is an excellent opportunity for someone looking to take their first step into legal practice and gain hands-on experience in a thriving and supportive commercial property team. If you are enthusiastic, organised and ready to learn, we would love to hear from you. You will play a key role in supporting our solicitors and helping us deliver the high-quality service we are known for.
Location: Nantwich • Practice area: Commercial Property • Hours: Full Time
Responsibilities
* Customer Service Focus
* To communicate with clients and potential clients in a positive, professional and friendly manner
* To project a positive and professional image, including personal presentation
* To ensure that all client queries are handled efficiently and that information provided to them, and any involved third parties, is accurate and timely
* Handling inbound telephone calls
* To ensure that calls (internal and external) are answered promptly (preferably within three rings) and professionally
* To answer inbound telephone calls, assisting the caller and promptly directing them to another member of the team if appropriate
* To co-ordinate a high volume of calls during peak periods, prioritising work and situations
* Information management
* To take messages where necessary and direct these to an appropriate member of staff in a timely manner
* To pass on messages to clients and third parties where appropriate
* To provide accurate information to clients and third parties
* To respect the sensitive and confidential information disclosed by clients
* Staff awareness
* To maintain good working relationships with colleagues
* To provide cover for colleagues where appropriate (including colleagues from different teams/office locations)
* To ensure the proper handover of work to colleagues covering you during periods of leave/absence
* To use departmental and office directory to ensure efficient transfer of calls, both internally and to all other office locations
* Administration & Case Management
* To provide general administrative support to colleagues where needed
* To prepare correspondence and documents where appropriate
* To ensure that the relevant case management systems used are updated promptly and accurately
* To ensure that client files, both paper and electronic, are organised and stored correctly and securely
* Ensure that files are kept out of public view (i.e. not left in reception or other client areas) and that window blinds are closed during office closing so that client files are not on view
Qualifications & Experience
* Friendly, professional and a strong communicator
* Highly organised with excellent time-management skills
* Confident using IT systems and willing to learn new software
* Accurate, detail-focused and able to work efficiently
* Calm under pressure and comfortable working to deadlines
* Trustworthy with confidential and sensitive information
* Able to work both independently and as part of a team
* Genuinely interested in commercial property law and building a career in this area
This is an office-based role, and the position requires working from our Nantwich office each day as part of our collaborative team environment.
If you are a law graduate looking to kick-start your legal career in a dynamic, supportive and well-respected firm, we would love to hear from you.
Benefits
* Learn directly from senior solicitors and build strong foundations for your legal career
* Competitive Salary
* Enhanced Annual Leave
* Entitlement to join company pension scheme
* Entitlement to participate in the firms cash healthcare scheme
* Staff incentive scheme
How to apply
We will be reviewing applications as they are received, and early applications are encouraged due to the quick turnaround for this position.
By email
Please email your CV, application form and separable monitoring form to .
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