Overview
Customer Team Member (18+) SPAR Clifton Green. Role involves supporting store management, creating a positive customer experience, and contributing to store improvement by carrying out allocated tasks to maximise sales and profit. The store operates with the aim of delivering great customer service through 6quot;Brilliant Basics, Moments of Wow, Food for later and Food for now!
Responsibilities
* Customer Service: greet customers warmly, answer product and service questions, assist customers in finding items, process purchases efficiently at the tills, maintain a positive service attitude, and upsell selected products and highlight multi-buy offers to maximise sales for the Clifton Green SPAR store.
* Store Operations: manage stock, check deliveries, stock shelves, keep the sales floor clean and organised, rotate stock for freshness and accurate expiration dates, complete tasks such as date checking, stock and gap checking, price changes, and promotional displays; adhere to company policies and procedures.
Qualifications / Skills
* Previous experience in a similar role or industry preferred.
* Reliable with excellent attention to detail and ability to follow instructions.
* Understanding of retail legislative responsibilities and compliance.
* Ability to contribute ideas for exceptional customer service and business growth.
* Experience with a 'Challenge 25' policy desirable.
* Enthusiastic, able to work in a team and independently.
* Cash handling experience preferred but not essential.
Whats in it for you?
* Excellent benefits package including holiday, maternity and paternity leave and pay beyond statutory entitlements.
* Supportive, diverse culture with training and development opportunities.
* Hands-on experience in a high-volume, fast-paced convenience store.
* Generous staff discount (excluding alcohol and cigarettes).
* Internal promotion opportunities, paid breaks, free tea & coffee, and early pay options.
* HR/payroll portal access, wellbeing support, pension schemes (Company Pension, NEST), life insurance, and other benefits.
* Cycle to work scheme and other recognition programs.
Details
* Contract type: Permanent
* Hours: 16 hrs p/w (may be more when needed)
* Salary: Up to £12.25 p/hr (depends on age)
* Department: Retail SPAR jobs (incl Greggs/Subway) Customer Team Member
* Location: SPAR Clifton Green, Manchester, England, United Kingdom
Eligibility and inclusivity: Inclusive environment; Disability Confident Committed employer with Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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