Job Description
ADMINISTRATOR
DONCASTER
£27,000 + BENEFITS + BONUS
MONDAY – FRIDAY 9AM – 5PM
Our client, within Financial Services, is looking for a Customer Service Administrator to join their fast-paced, exciting team based in Doncaster.
ABOUT THE ROLE
The Customer Service Administrator is responsible for providing support for the onboarding of new customers and ensuring all paperwork is present and correct, working to FCA regulations.
BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!
RESPONSIBILITIES
As a Customer Service Administrator your key duties will include:
1. Taking telephone queries from customers, internal teams and 3rd parties
2. Responding to emails and letters
3. Completing onboarding for new customers, ensuring all checks have been completed
4. Updating all systems with accurate information
5. Ensuring all admin and paperwork is present and correct, working to FCA regulations
6. Collating data to produce mont...