Social network you want to login/join with:
* c£30,000pa depending on experience = excellent benefits
Job Introduction
Be the best thing about someone’s worst day.
As a Costa Store Manager for Sodexo at Stoke Mandeville Hospital, you are also a team leader and community builder. You will be responsible for achieving financial objectives and growth for the store, while keeping safety as the utmost priority. By building trusted relationships and ensuring client satisfaction and retention, you are relied upon to make an impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
We are currently looking to recruit an experienced Costa Store Manager to be responsible for the operational performance of the store, ensuring that every customer receives an unbeatable coffee experience and inspiring the world to love great coffee. We are looking for someone passionate about coffee, with excellent leadership skills and a hands-on, can-do approach.
Join Sodexo at this brand-new Costa store and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What You'll Do:
* Responsible for approximately 8 team members
* Oversee and inspire the store team to deliver exceptional customer experiences and maintain brand standards consistently.
* Take responsibility for the daily running of the store, including opening, closing, and compliance with company policies and procedures.
* Complete all necessary health, food safety, and operational checks, taking corrective actions or escalating issues as needed.
* Manage stock levels and ordering to ensure product availability while maintaining budgeted margins.
* Analyse financial and performance data to maximize store profitability and achieve KPIs.
* Recruit, coach, and develop employees to meet brand and performance standards.
* Resolve customer complaints effectively and in line with company policies to maintain satisfaction.
* Ensure marketing initiatives and point-of-sale updates are executed accurately and maintained effectively.
For a full list of responsibilities, please view the attached job description.
What You Bring:
* Excellent interpersonal skills and the ability to communicate effectively with customers, clients, and staff at all levels.
* Good time management and organisational skills.
* Ability to work well under pressure.
* Ability to achieve and set standards and operate to performance criteria, with particular regard to hygiene.
* Positive approach to learning in role and identifying own training needs as appropriate.
* Self-motivated.
* Sense of own initiative.
* Ability to work effectively as part of a team.
* Flexible approach to role.
* Experience managing budgets.
* Experience delivering training using company guidelines.
* Good standard of financial acumen.
* Ability to develop increasing individual effectiveness through leadership, motivation, communication, coaching, and training.
* Experience working in a similar high street environment is advantageous.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you; you’ll act with purpose and have an impact through your actions; and you’ll thrive in your own way. We offer a range of resources, rewards, and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme for support with everyday issues or larger problems, including legal and financial advice, work-related issues, or personal issues such as bereavement.
* Access to a free health and wellbeing app with rewards for maintaining a healthy lifestyle, including access to a 24hr virtual GP and other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Retirement plan membership options.
* Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
* Opportunities for career growth and development, including various learning and development tools.
* Cycle to Work Scheme to promote environmental responsibility and fitness.
* Volunteering opportunities to support community causes.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and protective uniform supplied.
Ready to be part of something greater? Apply today! Career progression in the caring profession.
Sodexo reserves the right to close this advertisement early if a high volume of applications is received.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone and build a better life for all. As a global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through our services, including On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces-friendly employer and encourage applications from diverse backgrounds and experiences. We promote inclusion through Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins.
We’re a Disability Confident Leader employer, committed to changing attitudes towards disability and ensuring disabled people can fulfill their aspirations. We run a Disability Confident scheme for candidates with disabilities who meet the minimum criteria.
Click here to learn more about our inclusive culture.
#J-18808-Ljbffr