Job Introduction
Regional Account Support Manager covering Scotland's Central Belt (Edinburgh, Fife, Glasgow and occasionally Aberdeen) - Full time
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
In this role, you will support the Regional Account Manager and site management teams in delivering high-quality contracted services across multiple client sites. You will play a key part in maintaining consistent service delivery, ensuring compliance, and providing management cover when required. You’ll play a key role across multiple sites, supporting up to eight contracts and driving performance within a £5–10 million portfolio.
As a Regional Account Support Manager
* Support site managers to deliver operational excellence across all contracts.
* Ensure financial, administrative, and compliance procedures are followed in line with company standards.
* Assist in achieving budgeted financial targets, managing costs, and ensuring accurate reporting.
* Drive high standards in service delivery, food quality, hygiene, and safety.
* Provide management cover for sites as required.
* Support staff training, recruitment, and performance management.
* Promote strong client relationships and maintain effective communication across all levels.
* Participate in audits, compliance checks, and continuous improvement initiatives.
* Ensure adherence to all health, safety, and company policies.
What We're Looking For
* Previous experience in facilities, catering, or support services management.
* Strong leadership and interpersonal skills, with the ability to communicate effectively at all levels.
* Excellent time management and organisational abilities.
* Proven experience managing service standards and compliance within a fast-paced environment.
* Good literacy, numeracy, and IT skills.
* Self-motivated, flexible, and able to work both independently and as part of a team.
* Experience within multi-site contract management.
* Understanding of financial reporting and P&L management.
Why Sodexo
Working with Sodexo is a chance to be part of something greater. Belong in a company and team that values you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.
Benefits
* Unlimited access to an online platform offering wellbeing support
* Employee Assistance Programme with legal and financial advice and wellbeing support
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme across popular high street retailers
* Save for your future by becoming a member of the Pension Plan
* Learning and development tools to enable career growth
* Bike to Work Scheme
* Enhanced benefits and leave policies
We reserve the right to close this advert early if we receive a high number of applications.
Other
* Attached documents: HR-5933_Benefits UK Brochure V9.pdf
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