ALBERT'S SCHLOSS LONDON - OPENING JUNE 2024
Assistant Guest Experience Manager, Albert's Schloss, London
Salary: £30,000-35,000 + tronc + up to 32% bonus
Albert’s Schloss will reside in the heart of London on Shaftesbury Avenue, taking over the former Rainforest Café site. Influenced by our travels across Alpine Europe; expect a Bavarian Bier Palace, Alpine-themed Cook Haus, and seven days of showtime.
The stunning 18,000 square foot space in the heart of the West End will be our fourth Albert’s Schloss in the UK, part of the Mission Mars Group. With four bars measuring over 45 metres in length, 500 covers for Cook Haus dining, in Haus Bakery, Ludwigs Tavern and an impressive stage that will offer totally unique entertainment.
We are looking for an Assistant Guest Experience Manager to join our fantastic team at Albert's Schloss London and submerse them into a fun, exciting and thorough training programme across all areas, before focussing on the continued growth and improvement on our Guest Experience.
This role is open to someone who has broad experience within a busy site and who is comfortable working across all areas of a venue. You will not only run shifts but be involved in reports about our GXP score, our venue’s performance and any upskilling needed within our steps of service. We need someone who is totally obsessed with Guest Ex...