COASTLINE & COVE TEAM LEADER – EXETER AIRPORT
Led by LED Community Leisure Ltd, a charitable trust dedicated to improving health, wellbeing and community experiences. We provide high‑quality food and drink in a friendly, welcoming environment at Exeter Airport.
Please note: early morning shifts are part of this role, so reliable transport is essential.
ABOUT LED COMMUNITY LEISURE LTD
LED is a charitable trust dedicated to improving health, wellbeing and community experiences. Our airport hospitality outlets provide high‑quality food and drink in a friendly, welcoming environment at pace, and always with great customer service at heart.
THE ROLE
As Coastline & Cove Team Leader, you’ll lead the day‑to‑day operation of both units, supporting your team on shift, coordinating rotas, and maintaining excellent standards throughout service. You’ll lead by example, creating a positive and inclusive culture where colleagues feel supported and motivated, while ensuring customers receive a consistently great experience.
WHAT YOU’LL BE DOING
* Leading daily operations across Coastline Café and Cove Pod
* Supporting, coaching and motivating your team to deliver excellent service
* Creating a welcoming, inclusive and supportive team environment
* Maintaining high standards of food safety, hygiene, health and safety
* Helping manage rotas and staffing to ensure smooth operations
* Bringing forward ideas to improve service and enhance the customer experience
ABOUT YOU
You’ll be a confident and approachable leader who enjoys working in a busy hospitality setting and supporting others to succeed.
* Strong communication skills and a positive, people‑focused approach
* A genuine passion for hospitality and customer service
* Commercial awareness with an eye for improvement
* A collaborative leadership style and the confidence to lead from the front
WHY JOIN LED?
At LED, our people matter. Your contribution will be recognised, your ideas welcomed, and your development supported. You’ll join an organisation with a strong community purpose and real opportunities to grow your career.
FANTASTIC TEAM BENEFITS
* Annual leave from 23 days (pro rata), rising to 28 days with service, plus bank holidays
* Enhanced sickness pay (after probation)
* Complimentary gym, swim and group exercise membership
* Staff Perks Discount Card – save up to 20% at food outlets, plus exclusive LED discounts
* My Staff Shop employee benefit scheme
* Employee Assistance Programme & confidential counselling
* Annual leave purchase scheme for extra flexibility
* Free bowling for you and your household at Ocean
* Free soft play for dependent children at Ocean
* Personal development training and career progression opportunities
* Flexible working opportunities
* Competitive pension scheme and voluntary health cash plan
* ‘Above & Beyond’ Award Scheme recognising exceptional contributions
DIVERSITY & INCLUSION
LED Group is proud to be an inclusive employer and welcomes applications from all backgrounds and abilities. Your passion, commitment and desire to make a positive difference matters most.
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