Reception team member - birmingham

Responsibilities

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
• Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
• Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
• Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team

• Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

  Previous experience working in a similar property is helpful but not a 'must have' as full training will be provided

Qualifications

• Prior experience using Opera is helpful but not a 'must have' as full training will be provided
• Excellent communication and interpersonal skills are required for this role.

Benefits

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme - earn up to / 550
• Cycle to work scheme to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per yearSupport for you and your family when you need it with our Employee Assistance Program (EAP)
• An extra day off to celebrate your birthday