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General manager - fulfilment

Swindon
Permanent
Page Personnel
General manager
Posted: 4 May
The role
  • Lead the launch of my clients new greenfield facility
  • Key operations leadership position working for a UK Plc
  • About Our Client

    My client are a UK leading PLC who require a experience logistics leader to join them in scoping and launching a new distribution centre.

    Job Description

  • Warehouse Operations
  • Lead daily warehouse operations using Advanced WMS warehouse documents and task queues.
  • Ensure no inbound, outbound, or internal movements occur outside Dynamics WMS.
  • Plan labour and prioritisation around:
  • Warehouse shipments
  • Cut‑off times
  • Directed picking and replenishment demand
  • Maintain a safe, efficient, and well‑organised warehouse environment.
  • Inbound Processing: Receipts & Directed Put‑Away

  • Manage inbound deliveries using Warehouse Receipts.
  • Ensure:
  • All deliveries are counted, scanned, and registered correctly
  • Exceptions (damaged/short deliveries) are handled through approved WMS processes
  • Oversee directed put‑away, ensuring:
  • Stock is placed only in system‑assigned bins
  • Bin rules, capacities, and zoning are respected
  • Ensure inventory is unavailable for picking until receipt and put‑away is fully completed and posted.
  • Bin, Zone & Warehouse Structure Ownership

  • Own and maintain the warehouse location, zone, and bin structure in Business Central.
  • Ensure bin setup supports:
  • Directed put‑away logic
  • Optimal pick routes
  • Safe and compliant storage
  • Optimise bin layouts for:
  • Fast‑moving items
  • Bulk vs pick‑face separation
  • Congestion and travel reduction
  • Maintain discipline to avoid mixed or incorrect bin content.
  • Directed Replenishment

  • Ensure picking bins are replenished using WMS‑led replenishment tasks.
  • Monitor min/max levels and forward pick availability.
  • Coordinate replenishment activity to support picking waves and despatch cut‑offs.
  • Prevent picker downtime caused by poor bin availability or configuration.
  • Final Stage Processes

  • Ensure all assembly and paint line operations meet defined quality specifications, minimising defects, rework, and delays to customer delivery.
  • Monitor and manage performance against agreed KPIs, including throughput, right‑first‑time output, rework levels, and on‑time despatch.
  • Identify process constraints or inefficiencies across assembly and finishing stages and implement continuous improvement initiatives to enhance flow and productivity.
  • Outbound Fulfilment: Directed Pick, Pack & Ship

  • Control all outbound activity through:
  • Warehouse Picks (directed pick)
  • Warehouse Shipments
  • Ensure:
  • Picks are completed accurately against system instructions
  • Lot/serial tracking (where applicable) is fully complied with
  • Exceptions are resolved using approved WMS processes
  • Oversee packing and shipment confirmation to ensure:
  • Correct goods are packed to the correct shipment
  • Shipments are only posted once physically dispatched
  • Coordinate carrier handover so physical despatch matches system status.
  • Inventory Accuracy, Cycle Counts & Audit

  • Maintain real‑time inventory accuracy through strict system discipline.
  • Lead WMS‑based inventory controls including:
  • Cycle counting
  • Bin counts
  • Directed counts (where configured)
  • Investigate discrepancies using:
  • Warehouse entries
  • Bin contents
  • Item ledger entries
  • Ensure stock adjustments are controlled, approved, and fully documented.
  • Support year‑end stock take and external audit requirements.
  • Dynamics WMS System Ownership

  • Act as operational owner for Advanced WMS usage within the warehouse.
  • Ensure all warehouse SOPs align 1:1 with Dynamics WMS transactions.
  • Work with IT / ERP support to:
  • Raise and resolve WMS issues
  • Participate in UAT for warehouse changes
  • Improve configuration, reporting, and efficiency
  • Champion a strict "system first, no workarounds" culture.
  • Leadership & Team Development

  • Lead, coach, and develop warehouse supervisors and operatives.
  • Ensure all staff are trained and competent in:
  • Directed put‑away and directed picking
  • Correct registration and posting steps
  • Exception handling
  • Health & safety procedures
  • Manage performance, rotas, attendance, and conduct in line with HR policies.
  • The Successful Applicant

  • Proven experience leading a warehouse operation using ERP‑controlled WMS processes.
  • Strong hands‑on experience with Dynamics 365 Business Central Advanced Warehouse Management, including:
  • Warehouse Receipts, Put‑away, Picks, and Shipments
  • Bin‑controlled inventory
  • Directed put‑away and directed pick
  • Strong leadership skills with the ability to enforce process compliance.
  • Excellent attention to detail and commitment to stock accuracy.
  • Effective collaboration to ensure right‑first‑time output and continuous improvement initiatives.
  • What's on Offer

    Competitive basic salaryPlc benefits packageThe chance to lead and shape a new greenfield operation.

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