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About
Do not sell or share my personal information
Are you an experienced Legal Secretary searching for your next career move?
Are you looking to join an employer that is forward thinking, innovative and that can offer you endless opportunities for you to progress and develop?
Join our dynamic and prestigious legal practice, where we pride ourselves on delivering exceptional legal services and fostering a professional and welcoming environment. Our firm is renowned for its commitment to excellence, integrity, and client satisfaction. We are seeking an experienced Secretary Assistant to join our PI team in Barnsley, ensuring a seamless and positive experience for our clients and visitors.
WB Pennine Law forms part of the PM Law Group and is a specialist and dedicated business offering Conveyancing, Commercial property, Dispute resolution, Family & Divorce, Personal Injury, Wills, Trusts & Probate services.
Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.
Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.
Role Responsibilities
* To provide general administration assistance delivering the highest level of customer service to clients at all times.
* Achieving the accurate transcription of correspondence and documentation by guidance from and reference to dictated instructions from the team and departmental Fee Earners, demonstrating a high degree of attention to detail and a strong command of spelling and grammar. Proof-reading legal documents.
* Assembling and preparing court documents and bundles ready for trial and preparing documents for counsel.
* Attending Fee Earners at client meetings, recording accurate, hand-written notes and thereafter preparing detailed attendance notes of instructions given by the client(s) and the advice delivered by Fee Earners.
* Filing data and performing other essential, routine clerical tasks as assigned by the departmental Fee Earners.
* Scheduling of court depositions, hearings, and other related meetings, along with booking clients in for advice meetings because of initial calls and operating accurate and concise management of calendar agendas of Fee Earners.
* As and when required by the demands and needs of the practice, performing reception-based duties and absence-cover duties in and efficient, professional, and courteous manner.
* Communicating with clients over the telephone, by email and in face-to-face meetings and with other solicitors and professional organisations providing the highest level of customer service to clients at all times.
* Setting up client files within case management.
* Carrying out Solicitor and Client Due diligence.
* Requesting Documentation fundamental to the transaction.
* Ensuring documents are returned by clients and work providers, chasing them if required and progressing Transactions.
* Logging correspondence to the correct files / matters.
* Entering data into the correct fields in the case management system from correspondence received.
* Logging and completing tasks on the case management system.
* To meet all key SLAs and KPIs within the department/referrers’ requirements.
* To be a role model for those around you in both file management, actions and behaviour.
* To ensure individual compliance with all policies and procedures at all times.
* To attend and contribute in team meetings.
* To report directly to the senior Managers on all above aspects.
* The role will be based in Hoyland, however, there may be a requirement to work in other areas of the business as the need arises.
What we need from you
* Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a client care/customer service environment.
* Ability to work to deadlines.
* Real attention to detail.
* Ability to prioritise workloads.
* Willingness to adhere to and surpass set targets.
* Ability to work on own initiative and as part of a team.
* Excellent telephone manner, Client care and enthusiasm.
* Must be able to communicate well both orally and in writing.
* Understanding of e-mail systems, portals and other IT as appropriate.
* Good standard of spoken and written English required.
* Competent use of MS Office required.
* Use of Case Management System.
What we offer you
Our offices have been designed to be high quality and pleasant working environments. In addition to a competitive salary and benefits package we offer:
* Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
* 27 days holiday of which 3 are automatically saved by the firm for the Christmas period, the firm is closed throughout Christmas and New year. Leaving 24 days holiday entitlement for the rest of the year, our holidays run from Jan to Dec. The 24th of December is given as an extra holiday by the firm each year.
* Flexi time after the first three months of employment.
* Free parking.
* Industry leading training.
* Competitive starting salary DOE.
* Access to on demand CPD.
* Additional Annual Leave entitlement for long service.
* Opportunities for you to progress and develop further in line with our expansion strategy.
* Pension Scheme.
* Lucrative ‘Refer a friend scheme’.
* Free Costco Card.
* Employee Assistance Programme.
* Annual Summer and Christmas Parties.
* Award Events.
At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment.
We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.
If this role isn’t for you, check out all of our current vacancies online today through our group website: Careers – PM Law Group (thepmlawgroup.co.uk)
We’re always looking for new people to join the Group who represent our values and want to take advantage of our experienced and award-winning training programs. If you don’t see a role that complements your experience, you can always submit a speculative CV!
The PM Law Group are an equal opportunities employer.
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