Ambulance Care Assistant/Driver
Non‑Emergency Patient Transport (NEPT) is a service provided by the Epsom and St Helier Hospitals Trust for patients who meet the eligibility criteria set by the Trust and transport commissioners.
Responsibilities
* Assist patients in getting out of their homes and into the ambulance, including lifting as required.
* Transport patients safely and comfortably to their appointments and return them home.
* Ensure patients are settled before leaving.
* Keep accurate records of journeys on both the PDA and daily log sheet.
* Show kindness and respect to patients and their relatives, who may include older people, physically disabled individuals, or people with mental health problems.
* Maintain regular communication with the control room via PDA, receiving work allocations and advice.
* Perform vehicle checks (tyre pressure, oil, wash levels) and report any defects or missing stock to the Fleet Team.
* Keep the vehicle adequately stocked and refuel as needed.
* Return untidy ambulances to the Shift Manager and report any incidents or cancellations.
* Work in line with all policies and procedures, wear the issued uniform at all times and sign out/in equipment used.
Qualifications & Requirements
* Valid, current, full (manual) UK driving licence with no more than 3 penalty points, held for a minimum of 2 years.
* Ability to work physically demanding schedules, including long periods on the road.
Salary
£13.85 per hour – London Living Wage (not on Agenda For Change terms & conditions).
Application Deadline
This advert closes on Wednesday 28 January 2026.
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