Working hours: 35 hours per week (Tuesday - Saturday)
Interview Date: To be confirmed
Mold Salvation Army operates a busy charity shop & coffee shop, which works to meet the needs of the local community and to raise funds for the work of the Salvation Army in the local area. We are looking to appoint an experienced Charity Shop Manager to join our team of staff & volunteers. We are seeking someone who will oversee the safe and effective management of the shop and coffee shop & who will work to further the mission of The Salvation Army & contribute to our community in an impactful way.
Key Responsibilities:
Key responsibilities will include ensuring the highest standards of customer care, managing the daily operation of the shop including stock management and shop appearance, assisting with the coffee shop where required, managing the security and accounting of cash, health and safety issues, safeguarding & administrative tasks, and the recruitment, training, management and supervision of volunteers & who will oversee the safe and effective management of the coffee & charity shop.
The successful candidate(s) will be able to demonstrate:
1. Manage all aspects of the operational activities of the shop, ensuring that sales revenues are maximised and mission related objectives are successfully achieved
2. Lead and set by example, the delivery of a culture of excellent customer service to deliver both sales and missional objectives and encourage repeat custom
3. Previous experience in a retail environment and in managing volunteers and staff of all backgrounds & needs
4. Proven interpersonal skills
5. Good IT skills
6. An ability to work on their own initiative and in a team
7. A commitment to the values, aims and ethos of The Salvation Army
8. Prioritising to a high standard