Job overview
The post-holder will work closely with all members of staff in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word processing and other computerised systems.
All administration staff appointed to the Paediatric service have a shared responsibility to service the needs of the department.
Main duties of the job
To provide comprehensive administrative support service within the Paediatric Department and as the co-ordinator for the Neurodiversity Team. All secretaries appointed to the Care Group have a shared responsibility to service the needs of the Care Group as appropriate.
Assist in the achievement of Departmental Objectives and provide cover for members of the secretarial team during periods of leave or absence.
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Person specification
Education, Qualification & Training
Essential criteria
* Educated to GCSE level or equivalent, including English at Grade C or above.
* NVQ 3 in Business Administration or similar relevant qualification
Experience
Essential criteria
* Experience of working with computer systems, to include Microsoft Office, in a working/academic environment
* Experience of working in a multi-disciplinary team
Desirable criteria
* Experience of administration in a clinical setting
* Experience in activities such as answering queries, progress chasing & task-related problem solving
Skills, Abilities & Knowledge
Essential criteria
* Evidence of effective communication skills both written and verbal
* Ability to take and convey clear messages
* Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
* Evidence of ability to work with minimal supervision
* Ability to work under some pressure
* Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve patient problems
* Evidence of flexibility and ability to adapt to different areas of work
* Ability to build and maintain good working relationships within a team
* An understanding of the meaning of confidentiality and the requirement for this to be maintained
Desirable criteria
* Empathy for families/carers who have facing long waits
Our Mission
Outstanding care for people in ways which matter to them.
Our Vision
Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
Our Values
Integrity, Respect, Teamwork, Excellence
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION
Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.
The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.
Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.
Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.
You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.