What you’ll be doing
1. Accountable: Has defined authority and responsibility for a significant area of work covering technical responsibilities.
2. Accountable: Establishes technical objectives and delegates responsibilities.
3. Leadership: Influences a significant part of own organisation and influences customers/suppliers and industry at a senior management level (e.g. around resourcing of delivery teams and technical direction of work).
4. Leadership: Directs work resourcing, owns site issues and resolution of problems
5. Leadership: Performs technical coaching and mentoring
Essential Skills
TroubleshootingEscalation ManagementIssue ResolutionNetwork DeliveryHealth & SafetyVendor ManagementNetwork SecurityNetwork TestingNetwork ConfigurationTechnical DocumentationNetwork IntegrationNetwork ImplementationNetwork DesignIncident ManagementEvent PlanningDecision MakingGrowth MindsetInclusive Leadership
What we'd like to see on your CV
6. An experienced and accomplished professional with a knowledge of telecommunications networks.
7. Ideally Asset and Configuration Management (A&CM) system or processes knowledge/experience or the aptitude to learn.
8. Ideally ITIL experience/accredited.
9. Experience of using spreadsheets to populate and manipulate data to a moderate level of competency.
10. High level of accuracy and attention to detail when following precise processes and procedures.
Benefits
11. Competitive salary
12. 10% on target bonus (Depending on country based)
13. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
14. On-call allowance (Depending on role requirements)
15. 25 days annual leave (not including bank holidays), increasing with service
16. Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
17. World-class training and development opportunities
18. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
19. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
20. 24/7 private virtual GP appointments for UK colleagues
21. 2 weeks paid carer’s leave
22. World-class training and development opportunities
23. Option to join BT Shares Saving schemes.
24. Discounted broadband, mobile and TV packages
25. Access to 100’s of retail discounts including the BT shop
#LI-Onsite
Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience.
In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.