We are searching for an exceptionally skilled and multilingual Property Manager who will seamlessly manage, optimize, and elevate our portfolio of properties across global platforms. You will be the bridge between our properties and our diverse clientele, ensuring an exceptional and personalised experience for guests from all corners of the world.
You are not just a manager; you are a global hospitality ambassador with a passion for creating memorable experiences, an eye for detail, and the ability to handle multiple responsibilities in an ever-changing, fast-paced environment. With your proficiency in multiple languages, you’ll be able to effectively engage with international guests, providing unparalleled service and handling every aspect of the guest experience before, during, and after their stay.
Key Responsibilities:
1. Global Guest Experience Architect: Provide an impeccable experience for guests from around the world, offering prompt, personalised responses to inquiries in multiple languages. Create bespoke experiences tailored to each guest’s cultural and personal preferences.
2. End-to-End Property Operations: Oversee the entire lifecycle of property management, including listing creation and optimization, guest communication, booking management, cleaning coordination, maintenance requests, and post-stay follow-ups.
3. Performance Optimizer: Monitor key metrics across platforms (e.g., Airbnb, VRBO) and implement data-driven strategies to maximize occupancy rates, ensure competitive pricing, and garner excellent guest reviews. Conduct market research and competitive analysis to keep properties at the forefront of the hospitality industry.
4. Multilingual Mastery: Use your fluency in multiple languages to engage with a diverse, international client base. Manage inquiries and feedback in languages such as French, Spanish, German, Mandarin, or Portuguese, to connect deeply with guests worldwide.
5. Seamless Platform Management: Own and optimise multiple listings across Airbnb, VRBO, and other platforms. Create compelling property descriptions, upload high-quality photos, and ensure listings are accurate and attractive.
6. Vendor & Partner Liaison: Manage relationships with local service providers, cleaners, maintenance staff, and other vendors to ensure smooth operations. Use your negotiation skills to maintain excellent service and maximize profitability.
7. Legal & Compliance Vigilance: Stay updated on international and local short-term rental regulations. Ensure all listings comply with legal requirements, tax laws, and platform policies.
What We’re Looking For:
* Multilingual Expertise: Fluency in at least 3 languages, including English. Additional knowledge of French, Spanish, Italian, German, Mandarin, or Arabic is advantageous.
* Hospitality Industry Experience: Proven experience managing short-term rental properties or working in hospitality (Airbnb, VRBO, hotels, etc.).
* Tech-Savvy: Familiarity with property management software (e.g., Guesty, Lodgify, Hostfully) and listing optimization. Bonus for experience with pricing algorithms and revenue management tools.
* Exceptional Communication Skills: Ability to engage professionally and warmly with guests and vendors via chat, email, or phone in multiple languages.
* Detail-Oriented & Highly Organized: Skilled at juggling multiple tasks, maintaining neatness, and ensuring smooth property operations. Effective prioritization is essential.
* Problem Solver & Innovator: Thrive on challenges, offering creative solutions and continuously seeking improvements and innovations.
What You’ll Get:
* Global Reach: Manage properties in top destinations worldwide, from Paris to Bali to New York.
* Competitive Compensation: Salary reflecting your expertise, with performance-based bonuses.
* Flexibility & Freedom: Remote work from anywhere with flexible hours to support work-life balance.
* Dynamic & Creative Environment: Join a forward-thinking, collaborative team that values innovation.
* Career Growth: Opportunities to expand responsibilities as we grow globally.
Why This Role is Unique:
This isn’t just another property management position. It’s an opportunity to redefine luxury hospitality in the short-term rental space. You will be the face of our brand worldwide, creating connections and fostering relationships with guests from diverse backgrounds.
Experience: Required
Languages: English – Advanced, French – Advanced, Portuguese – Advanced, Spanish – Advanced
Employment: Part-time
Salary: £10 – £15 hourly
Starting time: Immediate start!
About 9 Oxhayes Cl, Balsall Common, Coventry CV7 7PS:
At Professional Recruitment Specialists Limited, we are dedicated to delivering exceptional support tailored to the needs of the hospitality and property management sectors.
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