Pertemps are currently recruiting for multiple Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing assessment until the end of the year.
Responsibilities
* Answering telephone calls and emails
* Logging queries on the companies CRM system
* Dealing with any live issues and investigating discrepancies
* Completing KPI trackers and performance reports
* Collate information and update business system
* Chase internal teams to find query resolutions
* Building and maintaining solid relationships with depots and customers
Requirements
* Previous experience in a customer facing role
* Confident speaking over the phone
* Analytical working approach
* Experience and knowledge of Microsoft packages
The Role
* £12.70 per hour
* 6am – 2.30pm or 1.30pm – 10pm and will involve occasional weekend shifts.
* Working 6pm – 2am for four shifts, from 20th December – 23rd December
* Ongoing position until the end of the year
* Opportunity to work for a leading logistics company
If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch
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