You will work onsite and report into the Assistant or Store Manager. Your role could involve helping on the tills, advising customers, or working in the back shop. You will also:
* Help customers and put them at ease by listening, answering questions, giving advice on products, recommending items, or offering a basket—small gestures that make a difference.
* Get to know our in-store offers and schemes, and promote them to customers.
* Help ensure the store runs smoothly by managing product displays, providing great service at the tills, or assisting with stock in the stock rooms.
* Work with team members to provide a great shopping experience, keeping the store clean and presentable.
* You will be provided with award-winning training accredited by the Institute of Customer Service.
Joining us as a Customer Advisor is a great opportunity, whether you're seeking your first job or looking for a new challenge in retail. This could be the start of a new career with us.
Essential skills and experience include:
* Ability to excel in a varied, fast-paced environment
* Effective communication and listening skills
* Enjoy working as part of a team and promoting collaboration
* Understanding that small details matter in customer interactions
* Desire to be a proud brand ambassador for Boots and help customers find the best products for them
Desirable but not essential skills include experience in customer care and delivering excellent service.
The hourly rate for this role starts at £12.40, increasing to up to £14.13 in selected London locations after 6 months. Benefits include Boots Retirement Savings Plan, discretionary annual bonus, employee discounts, enhanced leave pay, flexible benefits scheme, and access to free 24/7 counselling through TELUS Health. For more benefits, visit boots.jobs/rewards.
Boots is committed to a diverse and inclusive environment and is proud to be an equal opportunity employer. We aim to create a positive workplace where everyone can be themselves and reach their full potential.
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